Service Manager Jobs in Kuwait

Service Manager Jobs in Kuwait 2024 – Visa Sponsorship

Otis in Kuwait is seeking a Service Manager immediately. Join our team and assume a pivotal role in service operations management. Prospective candidates with elevator and escalator service management experience are encouraged to apply.

Details of Service Manager Jobs in Kuwait:

  • Company: Otis
  • Title: Service Manager Urgent Hiring at Otis in Kuwait with Visa Sponsorship
  • Employment Type: Full-time, Part-time
  • Salary: KD 150.00-KD 300.00 per month
  • Location: Kuwait


  • High School, Bachelor’s Degree, or Diploma


  • 1-2 Years of Experience in Related Fields

Check Also: Unskilled Jobs in Kuwait for Foreigners 2024


  • Responsible for directing the service department’s daily operations.
  • Supervise and coordinate personnel and service technicians.
  • Ensure service inquiries are completed in a timely and effective manner.
  • Customer satisfaction and service quality should be monitored and maintained.
  • Implement compliance and safety measures.
  • Engage in collaborative efforts with sales teams to secure service contracts.
  • Offer technical assistance and direction.

Education and Qualification:

  • Engineering bachelor’s degree or a closely related degree.
  • Service manager with a demonstrated track record in the elevator industry.
  • Elevator and escalator system expertise.
  • Proficient in both leadership and team administration.
  • Proficient in both customer service and communication.
  • Certification in HSE is an asset.

Benefits of Service Manager Jobs in Kuwait:

  • Leadership Function: Generally speaking, service managers occupy leadership roles and supervise a staff of workers. They can motivate and direct their team, thereby making a significant contribution to the service department or business unit as a whole.
  • Customer Contentment: Service managers are instrumental in maintaining exceptional levels of consumer satisfaction. They contribute to favorable customer experiences through the efficient management of service operations, resolution of customer concerns, and adherence to quality standards.
  • Approach to Problem Solving: Frequently, service administrators are tasked with the resolution of problems and obstacles that arise within the service department. Possessing problem-solving abilities and the capacity to make decisions that benefit the business and the customer are required for this position.
  • Team Formation: Service administrators participate in the recruitment, development, and training of team members. By mentoring and guiding staff members, they can cultivate a positive work atmosphere and facilitate the development of their professional expertise.
  • Managing Finances: A considerable number of service manager roles entail obligations related to budgeting and financial management. Within the service department, managers may be tasked with the responsibility of optimizing resources, exercising cost control, and maximizing profitability.
  • Improvement of Processes: Frequently, the responsibility of service administrators is to optimize and enhance service processes. Better service outcomes may be the result of implementing new technologies, streamlining workflows, and increasing efficiency.
  • Collaboration Across Functions: Service managers engage in cross-functional collaboration with various organizational departments, including operations, marketing, and sales. This interdisciplinary partnership guarantees streamlined business operations and congruence with the overarching objectives of the organization.
  • Professional Development: Prospects for career advancement within their particular industry or organization frequently accompany service manager success. Their track record of supervising service operations may provide opportunities for advancement to more senior management roles.
  • Wide-ranging Sectors: There are service manager positions available in numerous sectors, such as retail, automotive, and hospitality, among others. Thus, specialists can select a field that corresponds with their expertise and areas of interest.
  • Diverse Duties and Obligations A service manager is entrusted with a diverse array of duties, including but not limited to personnel administration, customer engagement, operational enhancement, and financial supervision. The presence of such diversity can contribute to a dynamic and captivating work environment.
  • Appreciation and Incentives: A service department that is effectively managed and attains exceptional levels of customer satisfaction and operational efficiency is likely to be acknowledged and rewarded within the organization. This acknowledgment may result in both material and immaterial rewards.
  • Contribution to the Success of the Business: Service managers play a crucial role in the organization’s success by ensuring the efficient delivery of services, the fulfillment of customer requirements, and the accomplishment of operational objectives. This influence on the overall success of the business can be professionally satisfying.


  • KD 150.00 – KD 300.00 Per Month + Bonus

How To Apply For Service Manager Jobs in Kuwait?

Interested candidates are encouraged to submit their applications via the subsequent hyperlink:

More Info


Advance your career in Kuwait by joining Otis as a Service Manager. Visa sponsorship, a competitive salary, and bonus opportunities are all advantageous. Immediately submit your application to join a group committed to providing superior elevator and escalator services.

  1. What is the role of a service manager?

    The service manager is responsible for the day-to-day management of the activities associated with the lifecycle of the service. These include service launch activities, including the completion of all required deliverables for production readiness (see Service Development Checklist).

  2. How can I get work in Kuwait?

    Once you have secured a job in Kuwait from India, your employer will apply for your work visa or permit from the Ministry of Social Affairs and Labor. Your employer will submit your passport copy to the Ministry of Social Affairs and Labor.

  3. What skills do you need to be a service manager?

    A customer service manager leads a team of representatives to ensure they deliver high-quality support to customers. To do this, a customer service manager requires various skills, including communication, leadership, problem solving, customer focus, time management, analytical skills, conflict resolution, and empathy.

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